Discrimination is Against the Law 

Integrated Healthcare Systems (IHCS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Integrated does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Integrated Healthcare Systems: 

• Provides free aids and services to people with disabilities to communicate effectively with us, such as: 

• • Qualified sign language interpreters 

• Written information in other formats (large print, audio, accessible electronic formats, other formats) 

• Provides free language services to people whose primary language is not English, such as: 

• • Qualified interpreters 

• Information is written in other languages 

If you need these services, contact the Clinical Quality Assurance Coordinator. If you believe that Riviera Beach Integrated Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 

Clinical Quality Assurance Coordinator
31 W 20th Street, Suite 100
West Palm Beach, FL 33404
Tel: 561-510-0471
Fax: 561-331-2715
Email: ihcs@integratedhcs.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Clinical Quality Assurance Coordinator, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD) 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. 

Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-561-510-0471 

French Creole
ATANSYON: Si w pale Kreyòl Ayisyen, gensèvis èd pou lang ki disponib gratis pou ou. Rele 1-561-510-0471 

Vietnamese
CHÚÝ: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-561-510-0471 

Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-561-510-0471 

Chinese 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-561-510-0471 

French
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-561-510-0471 

Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-561-510-0471 

Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-561-510-0471 

Arabic
1-561-510-0471 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 

Italian
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-561-510-0471 

German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-561-510-0471 

Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-561-510-0471 

Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-561-510-0471 

Gujarati
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-561-510-0471 

Thai
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-561-510-0471