Discrimination is Against the Law
Integrated Healthcare Systems (IHCS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Integrated does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Integrated Healthcare Systems:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
-
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
-
- Qualified interpreters
- Information is written in other languages
If you need these services, contact the Clinical Quality Assurance Coordinator. If you believe that Riviera Beach Integrated Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Clinical Quality Assurance Coordinator
31 W 20th Street, Suite 100
West Palm Beach, FL 33404
Tel: 561-510-0471
Fax: 561-331-2715
Email: ihcs@integratedhcs.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Clinical Quality Assurance Coordinator, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Spanish
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Tagalog
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Russian
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Arabic
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Italian
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German
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Korean
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Polish
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Gujarati
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Thai
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-561-510-0471
